Education & Training
Qualitrac
Provider Portal
Qualitrac
Provider Portal
Emergency Medical Assistance (EMA)
MAB Updates to EMA 99-26-07
Emergency Medical Assistance (EMA) Tip Sheet
General Training Materials
Authorized Official Training (PDF)
RT_POS_TOS_Timing Crosswalk with EMA TOS 2026 (Excel)
Review Type Technical Denial Timeframes 09112026
Wave 1 - Private Duty Care
Private Duty Care Training
Session 1 Live Training
Session 1 Q&A
Session 2 Live Recording
Session 2 Q&A
Private Duty Care Training Slide Deck
Private Duty Care Resources
Wave 2 - Medical Rehabilitation
Medical Rehabilitation Training
Session 1 Live Recording
Session 1 Q&A
Session 2 Live Recording
Session 2 Q&A
Medical Rehabilitation Slide Deck
Medical Rehabilitation Resources
Wave 3 - Home Health (HH)
Home Health Training
Session 1 Live Recording
Session 1 Q&A
Session 2 Live Recording
Session 2 Q&A -none
Home Health Training Slide Deck
Home Health Resources
Wave 4 - Durable Medical Equipment (DME)
Introductory training materials will be available before your scheduled training session.
Introductory Training:
Qualitrac Roles and Registration
Introduction_Module_1_Qualitrac_Roles_&_Registration
Qualitrac Access
Introduction_Module_2_Qualitrac_Access
Core Training Sessions
Session 1 Live Recording
Session 1 Q&A
Session 2 Live Recording
DME_Core_Training_Session 2_QA_09152026.1
Supplemental Training:
Request for Information (RFI):
1. Request For Information Tip Sheet
2. Request For Information DME – Supplemental
3. Request for Information – DME Video
4. RFI Review Type Technical Denial Timeframes
Technical Denials:
1. Technical Denial Slide Deck
2. Technical Denial Video
Reopening Technical Denials:
1. Reopening Technical Denial Tip Sheet
2. Reopening Technical Denial – Slide Deck
3. Reopening Technical Denial – Video
DME Resources:
Coverage of Home Accessibility DME
Obtaining an 1150 Admin Waiver for DME, Med Supplies or Prosthetics and Orthotics
Provider Quick Tips- Procedure Codes/Modifier Combinations
Wave 5 - Dental
Introductory training materials will be available before your scheduled training session.
Introductory Training:
Qualitrac Roles and Registration
Introduction_Module_1_Qualitrac_Roles_&_Registration
Qualitrac Access
Introduction_Module_2_Qualitrac_Access
Core Training
Session 1 Live Training Recording
Session 1 Q&A
Session 2 Live Recording
Session 2 Q&A
Supplemental Training
Note: All Review Types follow the same workflow process for Request for Information, Technical Denial and Reopening a Technical Denial. Demonstrations may be shown using a Review Type other than your own.
Request for Information (RFI):
1. Request For Information Tip Sheet
2. Request For Information Slide Deck
3. Request for Information – Training Video
4. RFI Review Type Technical Denial Timeframes
Technical Denial & Reopening Technical Denials:
1. Reopening Technical Denial Tip Sheet
2. Reopening Technical Denials Slide Deck
3. Reopening Technical Denial – Video
Dental Training Resources
Dental Prior_Authorization_Documentation_Requirements 09182026
2024 ADA Form_Dental Provider Instruction Manual
Wave 6 - Emergency Outpatient (OP) Admissions
Introductory training materials will be available before your scheduled training session.
Introductory Training:
Qualitrac Roles and Registration
Introduction_Module_1_Qualitrac_Roles_&_Registration
Qualitrac Access
Introduction_Module_2_Qualitrac_Access
Core Training Sessions:
Session 1 Live Training Recording
Session 1 Q&A
Session 2 11/16/2026 9am-11 am ET Live Training Registration
Session 2 Q&A
Emergency OP Admissions Slide Deck
Supplemental Training
Note: All Review Types follow the same workflow process for Request for Information, Technical Denial and Reopening a Technical Denial. Demonstrations may be shown using a Review Type other than your own.
Request for Information (RFI):
1. Request For Information Tip Sheet
2. Request For Information Slide Deck
3. Request for Information – Training Video
4. RFI Review Type Technical Denial Timeframes
Technical Denial & Reopening Technical Denials:
1. Reopening Technical Denial Tip Sheet
2. Reopening Technical Denials Slide Deck
3. Reopening Technical Denial – Video
Emergency OP Admission Resources
Wave 6 - Place of Service (PSR) Outpatient
Introductory training materials will be available before your scheduled training session.
Introductory Training:
Qualitrac Roles and Registration
Introduction_Module_1_Qualitrac_Roles_&_Registration
Qualitrac Access
Introduction_Module_2_Qualitrac_Access
Core Training Sessions:
Session 1 10/29/2026 9am-11am ET Live Training Registration
Session 1 Q&A
Session 2 11/24/2026 9am-11am ET Live Training Registration
Session 2 Q&A
PSR Outpatient Training Slide Deck
Supplemental Training
Note: All Review Types follow the same workflow process for Request for Information, Technical Denial and Reopening a Technical Denial. Demonstrations may be shown using a Review Type other than your own.
Request for Information (RFI):
1. Request For Information Tip Sheet
2. Request For Information Slide Deck
3. Request for Information – Training Video
4. RFI Review Type Technical Denial Timeframes
Technical Denial & Reopening Technical Denials:
1. Reopening Technical Denial Tip Sheet
2. Reopening Technical Denials Slide Deck
3. Reopening Technical Denial – Video
PSR Outpatient Resources
Wave 7 - Outpatient Services
Introductory training materials will be available before your scheduled training session.
Introductory Training:
Qualitrac Roles and Registration
Introduction_Module_1_Qualitrac_Roles_&_Registration
Qualitrac Access
Introduction_Module_2_Qualitrac_Access
Core Training Sessions:
Session 1 Live Training
Session 1 Q&A
Session 2 Live Training
Session 2 Q&A
Outpatient Services Training Slide Deck
Supplemental Training
Note: All Review Types follow the same workflow process for Request for Information, Technical Denial and Reopening a Technical Denial. Demonstrations may be shown using a Review Type other than your own.
Request for Information (RFI):
Technical Denial & Reopening Technical Denials:
Outpatient Services Resources
Wave 7 - Outpatient Services-Medical Diagnostics
Introductory training materials will be available before your scheduled training session.
Introductory Training:
Qualitrac Roles and Registration
Introduction_Module_1_Qualitrac_Roles_&_Registration
Qualitrac Access
Introduction_Module_2_Qualitrac_Access
Core Training Sessions:
Session 1 Live Training
Session 1 Q&A
Session 2 Live Training
Session 2 Q&A
OP Services-Medical Diagnostics Training Slide Deck
Supplemental Training
Note: All Review Types follow the same workflow process for Request for Information, Technical Denial and Reopening a Technical Denial. Demonstrations may be shown using a Review Type other than your own.
Request for Information (RFI):
Technical Denial & Reopening Technical Denials:
Outpatient Services-Medical Diagnostics Resources
Wave 8 - Emergency Inpatient (IP) Admission
Introductory training materials will be available before your scheduled training session.
Introductory Training:
Qualitrac Roles and Registration
Introduction_Module_1_Qualitrac_Roles_&_Registration
Qualitrac Access
Introduction_Module_2_Qualitrac_Access
Core Training Sessions:
Session 1 Live Training
Session 1 Q&A
Session 2 Live Training
Session 2 Q&A
Emergency IP Admission Training Slide Deck
Supplemental Training
Note: All Review Types follow the same workflow process for Request for Information, Technical Denial and Reopening a Technical Denial. Demonstrations may be shown using a Review Type other than your own.
Request for Information (RFI):
Technical Denial & Reopening Technical Denials:
Emergency IP Admission Resources
Wave 8 - Place of Service (PSR) Inpatient
PSIntroductory training materials will be available before your scheduled training session.
Introductory Training:
Qualitrac Roles and Registration
Introduction_Module_1_Qualitrac_Roles_&_Registration
Qualitrac Access
Introduction_Module_2_Qualitrac_Access
Core Training Sessions:
Session 1 Live Training
Session 1 Q&A
Session 2 Live Training
Session 2 Q&A
PSR Inpatient Training Slide Deck
Supplemental Training
Note: All Review Types follow the same workflow process for Request for Information, Technical Denial and Reopening a Technical Denial. Demonstrations may be shown using a Review Type other than your own.
Request for Information (RFI):
Technical Denial & Reopening Technical Denials:
PSR Inpatient Resources